As I’m sure you know, Google reviews are a very important part of any business’s digital marketing plan. Consumers rely on those reviews as a basis for determining the trustworthiness and expected experience with a given business or product. Study after study has shown that almost 90% of consumers believe what they read in review platforms and base their buying decision on the experiences and opinions shared by others.

That’s not the only important aspect of online reviews. They also impact the search engine optimization (SEO) of your website. Google uses those reviews as a factor in determining how trustworthy and well-liked your business is. The more positive review posted for your business, the better!

Getting Google reviews can be challenging

There are two challenges in obtaining Google reviews. The first is making sure you ASK clients to do it! You see, even a very happy customer doesn’t run out and leave you a great review just because you’re awesome.Typically, they paid for a product or service and even if you exceeded their expectations, in their minds it was a fair trade.However, if you ask them for a review while they are feeling elated with their experience they are far more likely to want to help you out.This is where the second challenge comes in – making sure your clients know how to leave a review on Google. You need to make it as easy as possible for them to leave that review just in case online technology isn’t their forte.

Step-by-step instructions on how to leave a Google review

We want you to succeed and to accumulate as many positive reviews as possible, so we’ve put together these step-by-step instructions. I encourage you to copy and save the infographic to share it with your customers when you ask for reviews. I promise, the easier you make it, the more reviews you’ll get. The more positive reviews you have, the higher your website will rank and the faster your business will grow!

Leaving a Google Review on a Mobile Device

1. Open the Google Maps app on any mobile device.
2. Type in the name of the business you want to review. If you are physically present at the business location when leaving the review, you can select “current location.”
3. Click on the business name when it displays.
4. Scroll down until you see the review section and select the number of stars you want to give, 1 being most negative and 5 being most positive.
5. You will then have the option to leave a written review and upload any photos you want to share.

Leaving a Google Review on a Desktop or Laptop

1. Go to Google Maps and make sure you are signed in to your Google account. For most people, the Google account login is the same as the one used to log into Gmail.
2. Type the name of the business you want to review in Google Maps search bar.
3. Select the business from the list of search results and then scroll down and click Write a Review.
4. A new window will open, enabling you to select the number of stars you want to give, 1 being most negative and 5 being most positive.
5. You will then have the option to leave a written review and upload any photos you want to share.

How to Leave a Google Review Infographic